Light Vehicle Support Services

idc5-logo-jpgTEXA_Logo

Texpack Subscriptions

TexPack is the annual IDC5 Software update contract available for Texa Software:

Car – £570, Bike – £325 and Marine – £275 (Ex VAT)

By subscribing to a Texpack update package, TEXA customers will receive software updates for the diagnostic tools agreed in the contract with their supplier. Contract-holders can install all the updates, corrections or new versions supplied by TEXA. In particular, they will be able to install and update the program software using an active wireless internet connection. This allows users to have a diagnostic tool with the best and most up to date coverage of makes, models and systems.

Tex@Info & Search Subscriptions

Even if the TEXA solution is easy and direct, it may happen that a particular problem on a vehicle can’t be solved by either the technician or the tool. For this reason, the technician may need additional assistance, a guide that TEXA offers with its Technician Call Centre Service. TEXA’s Tex@Info Technical call centre is designed to provide assistance to customers using the TEXA diagnostic tool. The access to the Call Centre support is available to customers who subscribe to an Annual TexPack and Tex@Info package, and allows direct access to the UK TEXA Technical Department and receive technical assistance from a member of our team.

The Tex@Info subscription also allows the release of technical report information within the IDC5 software. All the members of the technical team provide support concerning the use and functionality of the TEXA products, and can also provide assistance as far as system and vehicle related problems are concerned. This service is provided by subscription, and is linked to the TexPack subscription for software updates:

Tex@Info is integrated with our “SEARCH” service, an exclusive information and assistance Service. Thanks to this option (that can be activated through an additional button “?” on the IDC5 software Menu) technicians will receive all necessary problem solving instructions directly on their TEXA Tool. Thanks to the “SEARCH” technology system powered by Google, mechanics input the problem’s description and, in a few seconds, a detailed problem solving schedule will be sent back. The function requires an ACTIVE internet connection. Price: £235.00+

An ACTIVE Texpack Subscription is also required to make use of the Tech@Info Service.

Contact Mark or Layla to discuss your workshop requirements further.

Tel: 01925 824019   

                                 Email: fleetparts.mark@gmail.com or fleetparts.layla@gmail.com                                  


 delphi-logo-small-149x56

Delphi Subscriptions

The annual software subscriptions for your Delphi equipment is as follows:

Car – £595 (Ex VAT)

Delphi’s DS Car and Light commercial software allows users to perform high level diagnostics on Cars and Vans. A highly efficient diagnostic tool, it includes functionalities such as intelligent system identification (ISI), intelligent system scan (ISS) and intelligent system updates (ISU), as well as features like setting of parameters, configurations, adjustments and calibrations, for quick and accurate diagnostics.

Delphi’s DS Car and Light commercial software provides high level capabilities for an extensive range of makes and models. In fact more than 60 car and light commercial brands and over 90,000 vehicle systems.

Contact Mark or Layla to discuss your workshop requirements further.

Tel: 01925 824019   

                                  Email: fleetparts.mark@gmail.com or fleetparts.layla@gmail.com                                  


hella-gutmann

TECH SUPPORT

With vehicle technology moving at a rapid pace and increasing pressure on workshops to get up to speed with diagnostic tools, access to high level of technical support is something that every workshop should consider before investing in diagnostic equipment.

HELLA GUTMANN SOLUTIONS provides over 40 years of experience at the end of a phone. This phone line is manned by experienced vehicle technicians in the UK who are supported by more than 50 Master Technicians in Germany.

With no third party company to rely on and with no premium call rates, when you choose HELLA GUTMANN SOLUTIONS you can enjoy FREE and unlimited access to our technical support service for as long as you maintain a valid software licence.

Email: hgs.support@hella.com
Phone: 01295 662402

Contact Mark or Layla to discuss your workshop requirements further.

Tel: 01925 824019   

Email: fleetparts.mark@gmail.com or fleetparts.layla@gmail.com